FAQ — Consumer Cameras
QooCam 3 Ultra - Will the camera come with a convenient remote control?
Q: Will the camera come with a convenient remote control?
A: Support common Bluetooth remote controls on the market.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
QooCam 3 Ultra - Does the camera support external microphones or other audio devices?
Q: Does the camera support external microphones or other audio devices?
A: The QooCam 3 Ultra supports the direct use of commonly available external microphones. Once an external microphone is connected, the QooCam 3 Ultra will automatically default to using the audio input from that microphone.
The supported microphone types are as follows:
Bluetooth microphones, such as DJI mic 2;USB microphones, such as the Rode Wireless Go series.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
QooCam 3 Ultra - How to Transfer Captured Photos or Videos to Your Mobile Phone or Computer?
Transfer to Mobile Phone:By connecting the camera in the QooCam 3 App, you can play back the captured photos and videos by clicking the playback icon or the album icon in the QooCam 3 App. Click the download button to directly download the media to your mobile device. Transfer to Computer: 1. Please check the USB data cable and it is recommended to use the USB data cable provided with the camera or another cable that meets USB 3.1 Gen2 (USB 10Gbps) specifications. 2. When connecting to your computer for file transfer, it is recommended to use the copy...
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