FAQ — Video Conferencing Cameras
Meeting Ultra / Ultra Standard - How to power off the device
Q:How to power off the device?A:1. In Standalone Mode, short press the "Power Button" on the device or remote control. The system will pop up a window asking for "Shutdown" or "Restart" options and start a countdown. Short press the "Power Button" again or press the "OK" button on the remote control to shut down the device.2. In USB Mode, the camera will remain active. To power off, disconnect the USB connection between the computer and the device, and then press the "Power Button" on the device or remote control. (If you have any questions, please feel free to...
Meeting Ultra / Ultra Standard - How to start local recording?
Q:How to start local recording?A:a) Open the "Camera Tool" application.b) Click the "Record" button on the interface, or short press the "Rec" button on the remote control, or long press the "Mute" button on the device for 3 seconds to start recording. The recording file will be saved to the Micro SD card.c) Repeat the same operation to stop recording.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Ultra / Ultra Standard - How to pair the remote controller?
Q:How to pair the remote controller?A：Long press the "OK" button and the "Volume -" button simultaneously on the remote control for about 5 seconds until the light flashes. After successful pairing, the light on the remote controller goes out.Please note that after successful pairing for the first time, you can press any key on the remote control each time the device starts to automatically pair it.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Ultra / Ultra Standard - Why can't I enter Standalone Mode?
Q:Why can't I enter Standalone Mode after turning on?A:Please check if Kandao Meeting Ultra is connected to a computer via USB. If it is, Kandao Meeting Ultra will enter USB mode, and the device's screen will automatically open the camera settings page. To enter Standalone Mode, simply disconnect the USB connection.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
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