Meeting Pro - How do I connect to a hidden network?
Q: How do I connect to a hidden network?A:1.Kandao Meeting Pro is in the host mode2.Settings > Network > WiFi > Add Network > Advanced options > Hidden network > Yes3.Enter the network name and password to connect to the network.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - Why is the displayed time different from the actual time, even though the correct time zone is selected?
Q: Why is the displayed time different from the actual time, even though the correct time zone is selected?A:In some areas, there are both summer and winter time zones.We suggest navigating to **Timezone** - scrolling down to the bottom - selecting **More** - **Select time zone** to choose the correct time for your location.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - Why doesn't the camera focus on the person speaking?
Q: Why doesn't the Kandao Meeting Pro focus on the person speaking?A: The AI algorithm of the Kandao Meeting Pro supports face recognition and voice location to enhance the sensitivity of AI tracking. To ensure the system works effectively, please make sure that:1. The speaker is not wearing a mask.2. The speaker talks for more than 3-5 seconds, allowing the camera to recognize their face.3. The speaker tries to avoid sitting between the two lenses.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - Why is there a delay with the AI smart tracking?
Q: Why is there a delay with the AI smart tracking on Kandao Meeting Pro?A: The Kandao Meeting Pro is equipped with the Meeting AI 2.0 intelligent algorithm, which provides faster and more accurate facial and voice recognition. Since the operation of the algorithm requires some time, users may experience a slight delay. However, we strive to minimize this delay as much as possible. If you are not satisfied with the speed of the smart tracking, we recommend that you record the on-site situation and send it to us for further analysis and evaluation. (If you have any questions,...
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