FAQ

Meeting Pro - How to Start a Meeting in GoToMeeting's Browser Platform

Q:How to start a meeting in GoToMeeting's browser platform on your Kandao Meeting Pro?A:Join a Meeting:1、Visit the GoToMeeting invitation.2、Enter your meeting ID. The meeting will begin once the organizer starts it.If prompted, select the Kandao Meeting Pro as your microphone and speakers and uncheck "Mute me when joining a meeting".3、Go to Settings on the right side of the screen.If you haven't selected a microphone and speaker yet, select Kandao Meeting Pro as your microphone and speaker from the Audio tab.4、Select Kandao Meeting Pro as your video source from the Webcam tab.5、Select "Share my Webcam" to begin sharing.Start a Meeting:1、Open GoToMeeting.2、Select...

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Meeting Pro - How to Start a Meeting in BlueJeans on Your Kandao Meeting Pro

Q:How to start a meeting in BlueJeans on your Kandao Meeting ProA:1、Plug your USB cable into the base of Kandao Meeting Pro, and into your computer.2、Plug in your Kandao Meeting Pro’s power adapter and wait until the indicator is solid green.3、Open BlueJeans.4、Either enter your Meeting ID to join a meeting, or select start personal meeting.5、If prompted, Select Computer Audio.6、Select Save and skip next time.7、Select the settings icon Change Camera/Microphone.8、Select Kandao Meeting Pro as your Camera, Microphone, and Speaker, and ensure they are turned on.9、Select Join Meeting.   (If you have any questions, please feel free to contact our service team...

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Meeting Pro - Zoom and Lock Function

1) By pressing the lock button on the remote control briefly or holding down the Mode button on the device, a small lock icon will appear at the bottom of the screen. (If mirror mode is enabled, the icon will be in the lower right corner; if mirror mode is not enabled, it will be in the lower left corner.) 2) At this point, you can control the movement of the screen within the divider frame left and right. If you cannot control it, it means that the remote control is in the mouse mode, and you should cancel the...

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Meeting Pro - Explanation of Auto Tracking Function

When Kandao Meeting Pro is in its default mode,rather than Screen Lock Mode, it intelligently recognizes faces and voices to smartly track the speaker, ensuring they are always prominently displayed in the center of the frame. This facilitates seamless face-to-face communication and enhances the efficiency of remote meetings.   (If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)  

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