FAQ — Video Conferencing Cameras
Meeting Pro - Why does the green indicator keep blinking?
Q: Why does the green indicator keep blinking?A:1. The green light blinks for about 30 seconds during the startup process.2. The green light blinks for 3-5 minutes during the upgrade process.3. If the green light blinks for more than 5 minutes, long press the power button on the device until it stops blinking, then restart it. Remember do not unplug the power cord before powering off the machine.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - How do I turn off the machine?
Q: How do I turn off the Kandao Meeting Pro?A:1. Press and hold the power button on the device until the light goes off and the device powers down.2. If the remote control has been successfully paired, you can press the power button on the remote control to turn off the device.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - Wiring diagrams for your device setup
Q：Wiring diagrams for your device setupA:
USB Mode(Page 14 of Userguide)
Standalone Mode(Page 8 of Userguide)
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - How to reboot your device without unplugging it
Q:How to reboot your device without unplugging it:A:1. Press and hold the power button on the device until the light goes off and the device shuts down. Alternatively, after successfully pairing the remote control, press the power button on the remote to turn off the device.2. Once the device has been shut down, press and hold the power button on the device again until the light comes back on.(Note: The power button on the remote control cannot be used to turn on the device.)
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
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