Meeting Ultra / Ultra Standard - Why is there a difference between the actual time and the time I selected
Q：Why is there a difference between the actual time and the time I selected, even though I chose the correct time zone?A:Some areas have different time zones for summer and winter.We suggest you go to **Timezone** - slide down to the bottom - **More** - **Select time zone** to select the right time for your location.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Ultra / Ultra Standard - Is the Auto Sleep function supported?
Q: Is the Auto Sleep function supported by Kandao Meeting Ultra / Ultra Standard?A：Not supported.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Ultra / Ultra Standard - Why is speaker tracking sometimes slow?
Q:Why is speaker tracking sometimes slow?A：To avoid frequent shaking or switching of the screen, we highlight and display the speaker only after they have been speaking continuously for 3-5 seconds.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Ultra / Ultra Standard - Why does ghosting occur in the video when people move quickly?
Q: Why does ghosting occur in the video when people move quickly?A：
When HDR function is enabled, the system uses multi-frame synthesis to enhance the image's dynamic range, improving details in the meeting scene. However, fast-moving objects have significant displacement in multi-frame synthesis, resulting in ghosting.
This is a feature of HDR function, not a camera malfunction. Disabling the HDR function will eliminate the ghosting.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
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