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Q: Is the Ignore Zone supported by Kandao Meeting Pro?A: Not supported.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Q: Is it possible to install the conference software that is not available in the app store?A:It's not recommended to install apps unavailable in the store due to the potential compatibility issues. If you need assistance with compatibility for commonly used conference software not included in our store, please contact our Service Team at service@kandaovr.com
Q: Can the Kandao Meeting Pro record meetings?A: Yes, the Kandao Meeting Pro can record local meetings using its built-in Camera Tool. For remote meetings, you can utilize the recording function provided by the remote conferencing software.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Q: How do I update the firmware of Kandao Meeting Pro?A:1. Ensure that Kandao Meeting Pro is in host mode (connected to a display and the Internet).2. If there is a firmware update available, you will be prompted and the system will upgrade automatically.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)