FAQ — Video Conferencing Cameras
Meeting Pro - Why is there a delay with the AI smart tracking?
Q: Why is there a delay with the AI smart tracking on Kandao Meeting Pro?A: The Kandao Meeting Pro is equipped with the Meeting AI 2.0 intelligent algorithm, which provides faster and more accurate facial and voice recognition. Since the operation of the algorithm requires some time, users may experience a slight delay. However, we strive to minimize this delay as much as possible. If you are not satisfied with the speed of the smart tracking, we recommend that you record the on-site situation and send it to us for further analysis and evaluation. (If you have any questions,...
Meeting Pro - Does this machine support Ignore Zone?
Q: Is the Ignore Zone supported by Kandao Meeting Pro?A: Not supported.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
Meeting Pro - Is it possible to install the conference software that is not available in the app store?
Q: Is it possible to install the conference software that is not available in the app store?A:It's not recommended to install apps unavailable in the store due to the potential compatibility issues. If you need assistance with compatibility for commonly used conference software not included in our store, please contact our Service Team at service@kandaovr.com
Meeting Pro - Can this machine record meetings?
Q: Can the Kandao Meeting Pro record meetings?A: Yes, the Kandao Meeting Pro can record local meetings using its built-in Camera Tool. For remote meetings, you can utilize the recording function provided by the remote conferencing software.
(If you have any questions, please feel free to contact our service team at service@kandaovr.com for assistance.)
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